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The company MATZIRI AIKATERINI (hereinafter referred to as “The Company”) based in Al Papanastasiou, ps 57400, Sindos, e-mail: [email protected] and legal representative MATZIRI AIKATERINI, is responsible for processing of your data.

The Company has appointed a Personal Data Protection Officer and for any issue related to your rights you can contact us at e-mail: [email protected]


The information you request from us as well as the information in this document is provided free of charge provided it is valid, non-excessive and non-repetitive. Otherwise the company may charge a fee or refuse to provide the information of your request.

If the company has any doubts about your identity when requesting the exercise of your rights, it may ask for more information to confirm your details and process your request.

The Company will respond to your above rights within one (1) month from the submission of the request or in four (4) months in special cases (eg complex request, request of high difficulty, large number of requests etc.). If the Company has legal reasons as defined in the General Regulation of Personal Data Protection (GDPR 2016/679) has the ability to refuse to provide information. In case of longer delay than provided or if you consider that your right is violated, you have the right to submit a complaint to the supervisory authority at the following elements: Personal Data Authority, 1-3 Kifissias, PC 115 23, Athens, e-mail: [email protected] , tel. 2106475600. You have the right to withdraw your consent by submitting a request to the Personal Data Protection Officer at e-mail: [email protected]

Effective protection of personal data requires strengthening and the detailed definition of the rights of data subjects. The General Regulation on Personal Data Protection refers to the way information is provided in a “concise, transparent, comprehensible and easily accessible form” using clear and simple wording. The information may be provided either in writing or electronically.

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Partners – Customers – Suppliers – Employees

For the current customers, suppliers, partners of our company, the purpose of processing your data is only the execution of the contract between us and the observance of the tax legislation. The legal basis is the execution of the contract between us and the compliance with the text law. The retention period of your data is the one defined by the tax legislation and after its expiration they will be deleted.

For users who register on our site, we also store the personal data they enter in their user profile. All users can view, edit or delete their personal data at any time (except to be able to change their username). The administrators of this site may also view and process this information.

Prospective Partners – Customers – Suppliers

Regarding the potential partners, customers, suppliers, we know that your personal data (name, phone, e-mail, address, etc.) which you have provided to our company through digital or printed contact form, e-mail, telephone, etc. are intended to investigate the possibility of cooperation or transaction between us. The legal basis is the service of the legal interest of our company to conclude a commercial agreement with you. The retention period of the data is 12 months and after its expiration they will be deleted.

Candidate Employees

For prospective employees, the purpose of receiving your CV is to evaluate your possibility of being hired by our company with a legal basis with your consent. Shelf life is 6 months and after its expiration they will be deleted.

Data transfer outside the company

Transfer of your data outside the company is allowed if required by law (Labor Inspectorate, Insurance companies, Tax Office, etc.). Also to the computer and network technicians, computer software for the purpose of the computer support of the company as well as to any collaborator with the company for its smooth operation (such as Accountants, Transport companies, etc.)

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Right to information

You have the right to request information about the personal data we hold and collect from you.

Right of access – correction

Our company has the obligation as long as it is asked to give you access to the data we hold and concern you as well as to confirm whether or not your data is being processed, the purposes of processing, the data categories, the recipients etc. You also have the right to request a correction of the data in case it has been changed or entered incorrectly. / p>

Right to forget – delete

It is one of the flags of the regulatory reform effort.
In case your personal data is not necessary for the purpose of collecting them or you consider them illegal, you have the right to request their complete or partial deletion. The company within a period of one month or four (4) months in special cases (eg complex request, request of high degree of difficulty, large number of requests, etc.) is obliged to answer you for the progress of your request. In case of inability to delete you have the right to submit a complaint to the supervisory authority (Personal Data Authority, 1-3 Kifissias, PC 115 23, Athens, e-mail: [email protected], tel. 2106475600) or to file a lawsuit.
In case you consider the processing of the data illegal but you do not wish to delete it due to a possible legal claim, you question the accuracy of your data or you consider that your rights prevail over the reasons for processing by the Company you have the right to request the restriction of processing of your personal data (quantitative, temporal and in relation to the purpose of processing).

Portability right

You have the right to receive and transfer your data to a third party without any objection from the company as well as upon your request the possibility of immediate transfer without your mediation.

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Data security guarantees

The Company takes all necessary technical and organizational measures to protect your data as required by law and solely for the above purposes.
The Company will not promote your personal data except where required by law (Tax Office, Insurance companies, etc.) and the support providers of the Company’s information systems.


What personal data do we collect and why

BUSINESS collects your personal data under the terms of the law and only for the purpose of executing your transaction. The data are stored and stored in a safe place. The data kept in electronic form are kept on a business computer. There is no access to unauthorized persons in the above places. In case you wish to have your details deleted after the completion of your transaction, please send a relevant request to the COMPANY

Make a Purchase

We collect information about you during the order completion process in our store.

What we collect and store

  • Products you have seen: we will use it to show, for example, products you have recently seen.
  • Location, IP address and browser type: we will use them for purposes such as VAT calculation and shipping costs.
  • Shipping address: we will ask you to enter this address so that we can, for example, estimate the shipping cost before placing an order but also to send you the order!

We will also use cookies to track the contents of the cart while you browse our website (see below).

When you purchase from us, we will ask you to provide information such as your name, billing address, shipping address, email address, phone number, credit card / payment details and optional account information such as username and password. We will use this information for purposes such as:

  • Send us your account information and your order
  • Answers to your requests, including returns and complaints
  • Processing payments and fraud prevention
  • Set up your account for our store
  • Compliance with our legal obligations, such as the calculation of taxes
  • Improve our store offers
  • Send you promotional messages if you choose to receive them

If you create an account, we will save your name, address, email and phone number, which will be used for your future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it and we are not legally obligated to continue to maintain it. For example, we will store order information for XXX years for tax and accounting purposes. This includes the name, email address and billing and shipping addresses.

We will also save comments or reviews if you choose to leave them.

Who in our team has access

Our team members have access to the information you provide to us. For example, both platform administrators and store managers have access to:

  • Order details such as what was purchased, when they were purchased and where they should be shipped, also
  • Customer information such as name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process returns, and support you.


We accept payments via Credit and Debit Cards from Piraeus Bank. Payments are made by transfer to the Bank’s environment. For more information on the use of your personal data by Piraeus Bank see here .


When visitors leave comments on the site, we collect the data displayed in the feedback form as well as the visitor’s IP address and the browser user string to help detect spam.

An anonymous string created by your email address (also called a “hash”) may be provided to the Gravatar service to see if you are using it. The Gravatar Privacy Policy is available here: https://automattic.com/privacy/. Once your comment has been approved, your profile picture is visible to the public within your comment box.


If you upload images to the site, you should avoid uploading images with embedded location data (EXIF GPS). Website visitors can download and export any location data from images on the site.

Contact Forms

If you fill in the contact form that you will find on the contact page then you consent and send your personal data (name, phone, email) to our company. Your personal information will only be used to respond to your request.


If you leave a comment on our site, you can choose to save your name, email address and site to cookies. These are for your convenience, so you do not have to fill in your details again when leaving another comment. These cookies will last for one year.

If you have an account and you log in to the site, we will create a temporary cookie to determine if your browser accepts cookies. The cookie does not contain personal information and will be deleted as soon as you close your browser.

When you log in, we will also create various cookies to store your login information and display options. Input cookies last for two days and on-screen cookie cookies last for one year. If you select “Remember me”, your connection will last for two weeks. If you sign out of your account, sign-in cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie does not contain personal data and only indicates the post ID of the article you just edited. Expires after 1 day.

Disable Cookies

Most web browsers allow you to control most cookies through your browser settings.

Learn how to manage cookies in popular browsers:

Google Chrome

Microsoft Edge </ p>

Mozilla Firefox

Microsoft Internet Explorer < / a>

Apple Safari

For information about other browsers, visit the browser developer’s website.

To opt out of Google Analytics tracking on all sites, visit http: //tools.google.com/dlpage/gaoptout .

For how Facebook handles and cookie settings, visit https: / /www.facebook.com/policies/cookies/

You can find more information about how behavioral advertising and privacy work on the Internet and adjust your options by visiting http://www.youronlinechoices.com/gr

Embedded content from other sites

Articles on this site may contain embedded content (e.g. videos, images, articles, etc.). Embedded content from other sites behaves in exactly the same way as if a visitor visited the other site.

These sites may collect data about you, use cookies, incorporate additional third-party tracking, and monitor your interaction with this content, including tracking your interaction with the content you have and if you have an account, if you have an account on that site.

Detailed information

We use the Google Analytics service to collect detailed traffic information for our website. More information can be found here find here.

Update 28/04/2020

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